Utilize consultants worked closely with Building Restoration Services
Building Restoration Company staff are now collaborating more effectively.
Since becoming a client in 2015, this Building Restoration Services company have always met regularly with their
Utilize Account Director to review system performance, evaluate emerging
technologies, and embrace any changes required.
Early in 2022, discussions had turned to the
introduction of SharePoint in a bid to improve
internal and external collaboration.
Overview:
Challenges:
- Streamlining business processes
- Managing data across multiple locations
Solutions:
- Microsoft SharePoint enabling document sharing
- Synchronisation of data ensuring latest version is always available
- Accessing data from anywhere
THE CHALLENGE
With 40+ staff members working across multiple sites, secure remote access and efficient communications are essential for this Building Restoration Company. In 2022, the organisation was looking to streamline business processes and manage their data in a single location whilst reducing costs.
The users had been experiencing frustrations with the separate VPN software needed to access shared documents and folders on remote servers as these could be cumbersome and unreliable. As a result, staff would sometimes copy documents locally, saving them offline, when attending client meetings.
This meant that the latest versions were not always available for all staff to access, and duplicate copies would sometimes be created. Furthermore, scrolling through folders, searching for documents and locating the files that users required could be a time-consuming process. The Building Restoration Company expressed a need for new technology that encouraged and improved information sharing, transparency, and collaboration within the business. Any solution would clearly need to provide a secure platform for collaboration between internal and external staff who were working on joint projects.
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Each member of the team has access to the right content for their specific department, with the inherent permissions needed and the certainty it is always the latest version.
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