Managed IT Services
We focus on your IT, so you can focus on your business.
Wherever you are on your technology journey, we deliver the end-to-end technology your business needs to align with your business goals. We proactively manage your technology, delivering responsive and secure services to ensure your organisation is always working to its optimum.
What we do
Management
- Managed Alerting and Reporting
- Compliance with Certifications
- Firewall Service
- Email Protection and Filtering
- Wifi Deployment and Monitoring
- M365 Backup
- Backup and Disaster Recovery
Security
- Advanced Intrusion Prevention
- Enhanced Security Filtering
- Network Protection
- Capture ATP
- Blended Threat Protection
- Advance Threat Detection
Communications
- Fixed Line
- SIP
- Hosted Voice
- Teams Voice
- Internet Connectivity
- Cabling/Infrastructure
- Mobile Data
Support
- Business Hours Support
- Unlimited Remote and Onsite Support
- Pro-active Infrastructure Monitoring
- 24hr Support Available
- Alerting and Reporting
Consultancy
- Strategic Reviews
- Executive Reporting
- Business Innovation Team
- Business Proposals
Projects
- Initial Project Scope and Consulting
- Project Planning
- Project Management
- Software Licensing Plan
- Implementation and Installation
Our statistics speak for themselves
Average CallAnswer Time
CustomerSatisfaction
1st LineFix Rate
Consultation and Projects
Why wait to implement your business-critical IT and Communications Projects?
ASCEND is our revolutionary service level agreement, which offers inclusive Professional Services labour for Consultancy and Projects on a cost-per-user-per-month basis.
Discover how ASCEND can help your business.Why partner with us:
Simplify your IT
ASCEND delivers IT and Telephony Services and Support in one scalable service level agreement simplifying management and billing.
Outstanding support
Our highly trained IT and Communications Support Teams work together to deliver exceptional support. Covering IT, communications, security, and business intelligence, help is always on hand to keep your business running smoothly.
Vendor partnerships
We only partner with the best. Over two decades of technical expertise and leading vendor/manufacturer relationships allows us to answer all your IT and Communications needs.
Dedicated Account Directors
Your dedicated Account Director works strategically within a virtual CTO capacity to ensure the continuous adoption of technology within your business.
Read our case studies
Transition to Cloud Boosts Property Firm’s Efficiency
Seamless migration to Azure enhances flexibility and security.
Read Case StudyStreamlining Data Processing for Food Distributor
Custom solution enhances efficiency and accuracy for rebate contract management.
Read Case StudyReady to get started?
If you want to focus on your business and leave the IT management to us, simply book your free audit here today and a member of our friendly team will be in touch.
Arrange a call back Book a free consultation
