ASCEND

Taking IT Support to a higher level.

ASCEND is our all-inclusive managed IT service agreement - making a positive impact towards your business’s productivity, efficiency, and profitability.

ASCEND

Every business is on a journey

ASCEND is designed to guide your business to become digitally enabled with a bespoke IT Roadmap, in simple, achievable steps.

Enabling Business Leaders

ASCEND frees visionary business leaders to focus and thrive. We deploy technology to solve your challenges and maximise efficiencies, helping your business to innovate and grow.

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Empowering IT Leaders

As well as supporting your core business technology and security, ASCEND helps you focus on initiatives that drive insights, efficiencies and the profitability of your business. Onboarding ASCEND can be a great career move.

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Delivering a Digital Workplace

ASCEND’s modern workplace strategy outlines how technology can be used to improve your employee experience and engagement, through improved collaboration, communication, productivity, learning, and well-being.

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No additional costs, no surprises

No additional costs, no surprises

Billed on a per-user-per-month basis, all your IT Managed Services and Support are delivered as standard. This means all your critical IT and Communication Projects are delivered within this cost too.

Wherever you are on your IT journey, ASCEND enables you to implement and drive business-critical technology projects without the upfront Capex investment - where and when you need them.

ASCEND’s unique technology roadmap allows you to clearly present your IT strategy and costs to all the relevant stakeholders within your business.

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What’s special about ASCEND?

 Predictable</br>Fees

Predictable
Fees

Billed on a per-user-per-month basis. Everything is included apart from your hardware and software licensing costs, so there are no surprises.

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Consultancy & Projects

Consultancy & Projects

No extra capital costs are required to move essential tech projects forward. They are simply spread throughout the lifetime of your contract.

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Dedicated Account Director

Dedicated Account Director

Ensures a high-touch strategic approach to technological deployment and utilisation across your business.

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Digital Transformation

Digital Transformation

We work with key stakeholders to understand your business and how to use technology to achieve your business goals and overcome challenges.

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Outstanding</br>Support

Outstanding
Support

Unrivalled support for your on-premises infrastructure and Cloud incidents - across the Microsoft platform.

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Infrastructure Monitoring

Infrastructure Monitoring

Advanced proactive monitoring and alerts, designed to keep your business online and connected.

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Proactive Security

Proactive Security

Implementation of rigid security systems and protocols, protecting your business from the threat of cyber criminals.

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Training & Knowledge Sharing

Training & Knowledge Sharing

Free learning resources and webinars providing invaluable insights from our leading experts.

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“ASCEND fits our requirements perfectly and the feedback we have from users is that Utilize repeatedly delivers on the agreed service terms”

Kirk Dugard

AGM Group

Digital transformation

Digital transformation

Innovative technology to empower people and drive success.

We take the time to understand your business, its challenges, goals and everyday processes to help drive efficiencies and profitability. Together, we'll empower your team to adopt technologies that allow them to work and communicate more collaboratively, gain greater data insights and to redesign and automate mundane time-consuming tasks. Facilitating an environment whereby the adoption and use of technology is continuous, supported effectively and focused on driving measurable change within your business.

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Consultation and Projects

Consultation and Projects

Why wait to implement business-critical IT and Communications Projects.

Large capital investment and budgetary constraints can often prevent critical business technology projects from moving forward. As part of ASCEND's unique offering, our Professional Services labour for Consultancy and Projects are included within your cost-per-user per month fee. Ensuring you have budget predictability and the freedom to green-light projects without additional or unexpected costs.

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Case study

Strettons future-proof their business by embracing Azure and SharePoint.

Strettons

Strettons embrace the Cloud and provide staff with a better working experience. With all services running online, Strettons also removed the need for ongoing investment in server hardware and maintenance.

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Read our latest insights

Leveraging the full value of Microsoft 365 for your business

Leveraging the full value of Microsoft 365 for your business

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The power of Automation

The power of Automation

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Maximising your unified communications integrations

Maximising your unified communications integrations

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Why reducing your IT spend amid recession fears is no longer an option

Why reducing your IT spend amid recession fears is no longer an option

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Discover how your business can hit peak performance with ASCEND

Learn more about how Utilize can transform your digital journey. Speak to a member of our team today.

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